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title: General Info | Help Center
description: General Info
---

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1. [Help Center](https://help.odlortho.com/odlhelp)
2. [General Info](https://help.odlortho.com/odlhelp/general-info)

# General Info

## Remakes and Repairs

- [How do I send back an appliance?](https://help.odlortho.com/odlhelp/how-do-i-send-back-an-appliance)
- [How do I submit a prescription for a remake or repair through EasyRx?](https://help.odlortho.com/odlhelp/how-do-i-submit-a-prescription-for-a-remake-or-repair-through-easyrx)

## Resources

- [How do I contact you?](https://help.odlortho.com/odlhelp/how-do-i-contact-you)
- [What colors do you offer for acrylic?](https://help.odlortho.com/odlhelp/what-colors-do-you-offer-for-acrylic)
- [Is ODL a registered manufacturer with the FDA?](https://help.odlortho.com/odlhelp/is-odl-a-registered-manufacturer-with-the-fda)

## Warranty

- [I have a complaint, what do I do?](https://help.odlortho.com/odlhelp/i-have-a-complaint-what-do-i-do)
- [Does ODL have a quality policy?](https://help.odlortho.com/odlhelp/does-odl-have-a-quality-policy)
- [What is your warranty policy?](https://help.odlortho.com/odlhelp/what-is-your-warranty-policy)

- [Getting Started](https://help.odlortho.com/odlhelp/getting-started#main-content)
  
  
  
  
  
    - [Getting Started with EasyRx](https://help.odlortho.com/odlhelp/getting-started#getting-started-with-easyrx)
    - [Submitting a case](https://help.odlortho.com/odlhelp/getting-started#submitting-a-case)
    - [Scanning](https://help.odlortho.com/odlhelp/getting-started#scanning)
    - [Plaster and Impressions](https://help.odlortho.com/odlhelp/getting-started#plaster-and-impressions)
    - [Banding](https://help.odlortho.com/odlhelp/getting-started#banding)
- [Products](https://help.odlortho.com/odlhelp/products#main-content)
  
  
  
  
  
    - [Marpe Appliances (Airway and TAD's)](https://help.odlortho.com/odlhelp/products#marpe-appliances-airway-and-tads)
    - [Digital Splints](https://help.odlortho.com/odlhelp/products#digital-splints)
    - [Appliances](https://help.odlortho.com/odlhelp/products#appliances)
    - [3D Printed Bands](https://help.odlortho.com/odlhelp/products#3d-printed-bands)
    - [SHIFT](https://help.odlortho.com/odlhelp/products#shift)
    - [Materials](https://help.odlortho.com/odlhelp/products#materials)
    - [VIVID ALIGNERS](https://help.odlortho.com/odlhelp/products#vivid-aligners)
    - [Palatal Expansion](https://help.odlortho.com/odlhelp/products#palatal-expansion)
    - [Removeable Appliances](https://help.odlortho.com/odlhelp/products#removeable-appliances)
    - [Pontics](https://help.odlortho.com/odlhelp/products#pontics)
    - [Casper](https://help.odlortho.com/odlhelp/products#casper)
- [Shipping](https://help.odlortho.com/odlhelp/shipping)
- [Finance](https://help.odlortho.com/odlhelp/finance#main-content)
  
  
  
  
  
    - [Billing](https://help.odlortho.com/odlhelp/finance#billing)
- [General Info](https://help.odlortho.com/odlhelp/general-info#main-content)
  
  
  
  
  
    - [Remakes and Repairs](https://help.odlortho.com/odlhelp/general-info#remakes-and-repairs)
    - [Resources](https://help.odlortho.com/odlhelp/general-info#resources)
    - [Warranty](https://help.odlortho.com/odlhelp/general-info#warranty)

# ODL

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