As of July 1st 2024, ODL no longer accepts impressions or plaster unless it is more an aligner case.
Please ensure that the model or impression is prepared and wrapped with bubble wrap so that the model does not break. Please print and include the RX with all models that get submitted to ODL otherwise we will not know who the model belongs to.
This information will allow us to match the new materials with your existing case as quickly and efficiently as possible, allowing for the prompt return of the appliance to your office.
Use our prepaid label here https://returns.usps.com/Label/CreateSingle?Code=9ABF247803104D3AB134E64279DFFCDB&DisplayType=Customer